Privacy Policy — How Gabajje Keeps Your Data Safe

The security of your personal data is our top priority. This policy explains in detail what information Gabajje collects, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026

1. Introduction

Welcome to Gabajje. We understand that sharing your personal information online is a matter of trust, and we take that trust very seriously.

This Privacy Policy ("Policy") explains how Gabajje collects, uses, and protects your personal information. It applies to our website, mobile app, and all services we offer.

By using any Gabajje service, you agree to this Privacy Policy. If any part is unclear, please contact us before you start using the platform.

Gabajje never sells your data — that is a core principle we uphold without exception.

2. What Information We Collect

Gabajje only collects the information necessary to provide its services. We do not ask for anything beyond what is required.

A. Identity Information

  • Full name and date of birth.
  • Mobile number and email address.
  • National ID number (collected during verification).
  • Address (where applicable).

B. Financial Information

  • Mobile banking number (Mobile Pay, Nagad, Rocket).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

C. Usage Data

  • IP address and device type.
  • Browser information and operating system.
  • How long you spent on the platform and how often you visited each page.
  • Betting and gaming activity logs.
Gabajje never stores your password in plain text. Passwords are always kept as encrypted hashes.

3. How We Collect Information

Gabajje collects information in several ways — directly from you and automatically as you use the platform.

Method How We Collect It Example
Direct input Provided directly by you via forms Registration & verification forms
Transactions Automatically at the time of payment Deposits & Withdrawals
Cookies Automatically via browser Session & preference storage
Log Files Automated on Server IP address, browser information
Support Contact Provided by you via chat or email Complaints & Queries

4. Purpose of Data Use

Gabajje uses your data only for specified purposes. It is not used for anything beyond those.

  • Account Management: To verify registration, secure login, and protect your account.
  • Service Delivery: To operate betting, gaming, and lottery services and process prize payouts.
  • Financial Transactions: To process deposits, withdrawals, and bonuses.
  • Identity Verification: To verify your age and identity — for your security.
  • Customer Support: To respond to your queries or complaints.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyse usage patterns and improve the platform.
  • Legal Obligations: To comply with applicable laws and fulfill regulatory requirements.
  • Please Note: To notify you of important updates, offers, or security alerts (you can opt out at any time).
If you'd rather not receive promotional messages, just let our support team know at any time — we'll take care of it promptly.

5. Do We Share Your Information with Third Parties

Simply put — no. Gabajje does not sell, rent, or share your data with third parties for commercial purposes. However, limited information may be shared in specific circumstances:

A. Service Partners

Minimal data may be shared with trusted technology partners for payment processing, technical support, or security analysis. They are permitted to use that data solely for the purpose of delivering those services.

B. Legal Obligations

Information may be disclosed in response to a court order, a request from an investigative authority, or other legal requirements. This is beyond our control and legally mandated.

C. Business Transfer

In the event of a change in ownership of Gabajje, user data may be transferred to the new owner. This Privacy Policy will continue to apply in such cases.

Keep in Mind: Gabajje never sells your data to advertising companies or data brokers.

6. Cookie Policy

The Gabajje website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure platform security. These cannot be disabled as they are essential for the platform to function.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To understand which pages are visited most and where issues occur. This data is always anonymised.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

7. Data Retention & Security

The security of your data is our priority. Gabajje employs internationally recognised security technologies.

Our Security Measures:

  • SSL/TLS Encryption: All data is transmitted through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Firewall & Intrusion Detection: Real-time monitoring of suspicious activity.
  • Regular Security Audits: Regular audits conducted by independent external security experts.
  • Restricted Access: Only authorised personnel have access to your data.

Data Retention Period:

Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal obligations or resolve disputes.

No method of transmission over the internet is 100% secure. However, Gabajje is committed to maintaining the highest possible level of protection. If you notice any security issue, please contact us immediately.

8. Your Rights

You have important rights over your personal data on Gabajje. Making it easy for you to understand and exercise those rights is our commitment.

1
Right to Know

You may submit a request to find out what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate information we hold.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restriction

You can ask us to restrict how we use your data for specific purposes.

5
Right to Portability

You can request a copy of your data in a readable, portable format.

6
Right to Object

You may object to promotional communications or specific processing activities.

To exercise any of these rights, email us at support@gabajje.com or reach out via live chat. We typically respond within 7 business days.

9. Children's Privacy

All Gabajje services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we have reason to believe a user is underage, their account will be suspended immediately and any collected data will be deleted.

If a parent or guardian believes their child is using Gabajje, please contact us immediately.

10. Changes to the Privacy Policy

Gabajje may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • For significant changes, you will be notified via your registered email or SMS.
  • Continued use of the platform after any changes constitutes acceptance of the updated Policy.

We recommend reviewing this page regularly.

11. Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

  • Email: support@gabajje.com
  • Live Chat: The chat button on the Gabajje platform (24/7).
  • Response Time: Usually within 24–72 hours.
Our support team speaks Bangla. Get answers to your questions in your own language.

How Safe Is Your Data on Gabajje

From technology to policy — we work at every level to protect your privacy.

SSL Encryption

Every data transaction is encrypted with 256-bit SSL — the same technology used by banks.

Two-Factor Authentication

In addition to your password, you'll need a mobile OTP to log in — making unauthorised access virtually impossible.

Your Data Is Never Sold

Gabajje never sells or commercially shares your personal data with third parties.

Regular Security Audits

Our systems are regularly audited by external experts — vulnerabilities are identified and addressed proactively.

Restricted Data Access

Only authorized personnel can access specific data — your information is protected from the inside out.

Transparency in Plain Language

The Privacy Policy is written in plain, clear language — no ambiguity, everything transparent.

Join the Gabajje Family with Complete Peace of Mind

Your data is secure, your play is safe. Register today and claim your welcome bonus.

For ages 18+ only. Please gamble responsibly.

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